If you need help with an issue on one of our servers or with one of modpack/server downloads, you can ask a staff member here.
Before you open a ticket, check to see if your issue can be found in our knowledge base. (https://kineticnetwork.net/knowledge-base/)
Please layout your request for support like so:
If you want to add a crash report to your support request, please send us a Pastebin link https://pastebin.com/ or copy the crash report into here and press the insert code button.
So it should look like this:
Crash report :D
If you want to add an image, please upload it to Imgur and drop the link in your post. https://imgur.com/upload
We only refund items lost by bugs in our modpacks, we can only refund items with proof of having them!
We do not refund items lost by dieing in a world without keepinventory on!